Aquascape Fish Imports
(Aquascape)
In order for us to compile our database and supply you with our goods please complete the following new customer application form. This also allows you to be added free of charge to our monthly mailing lists.
A full copy of our terms and conditions accompany this application form. Please read them carefully as supplies will only be made in accordance with our terms.
Payment on time assists our cash flow and profitability helping us to keep our prices as low as possible and to offer you the best service. Accounts are only offered to customers who place regular orders with ourselves. Accounts that are not paid to our terms may be placed on stop. Our system maintains a profile of payment performance. We will make our best endeavours to call you before placing you on stop.
You will receive an invoice with each order on the day of sale, which clearly states when the invoice is to be paid by.
Periodically we will review your account performance. We also reserve the right not to provide information as to why an account is declined or withdrawn.
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Please complete the
following in BLACK ink and return by post or fax |
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Full Company Name |
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Full Company Address |
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Company Reg No:Pet Shop Licence
No: Emergency
Contact No: |
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Contact Telephone No |
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Contact Fax No. |
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Company Opening
Hours |
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Contact Name (Accounts) |
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Trade Reference No. 1Name Address & Telephone & Fax number |
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Trade Reference No. 2Name Address & Telephone & Fax number |
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I have read and understood the details above and the attached terms and conditions and agree that my organisation will fully comply with the requirements. I also confirm that I am duly authorised to sign this form.
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Signed |
Print Name |
Position in Company |
Date |
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If you are unable to read part of this document please contact the office on 0121 331 1212 or by fax on 0121 331 1414
Please
return this document as soon as possible to minimise delays in setting up your
customer profile
Terms and
Conditions of Business 2002 for Aquascape Fish Imports (AFI)
All orders are subject to our
full terms and conditions of sale, a copy of which is listed below, on the rear
of every invoice, online at our web site or is available upon request in writing
by contacting Aquascape Fish Imports on 0121 331 1212 or fax 0121 331 1414.
Orders must be received by
Orders can be placed over the
internet via our web site at www.aquascape.co.uk
but please call to confirm we have received your order.
Consolidated Orders
Consolidated
orders are placed at the customers own risk and credit can be offered on DOA
fish when and where the supplier is able to offer such a service and at the
suppliers discretion. Proof will always be required and DOA claims exceeding
10% of the shipment value must be supported by a veterinary report and an
airport livestock claim form. No credit can be offered on freight, packing or
airline handling. All consolidated orders should be inspected on collection /
delivery and if satisfied with the goods then paid for in full. No credit is
offered on consolidated orders.
Prices
All orders are charged at the
current price ruling on the day of despatch and are subject to V.A.T at the
current rate of 17.5%. Please see our current weekly availability listings for
the latest prices. A full VAT invoice clearly stating all items ordered,
delivery dates and payment terms is included with every order. All prices and offers are subject to change
and availability. E&OE accepted. Cheques returned by the bank will be
subjected to a £27.50 handling charge and interest may be charged on overdue
accounts at the base rate until the account is settled. Payments must be
settled within 48hours of a cheque being returned to ourselves. An outstanding
account charge will be made on overdue / uncleared
payments at the rate of 8% above the National Westminster Bank base rate.
Sizes
of Products
Please note that sizes are
only approximate and may vary. Wherever possible sizes are listed in the
catalogue and these sizes are based on our suppliers
sizes.
Any claims for shortages or
losses must be made on the day of arrival and if applicable to the delivery
driver whilst inspecting your fish. Otherwise please report your losses and
shortages by telephone or fax on day of arrival. Proof may be required to
validate your claim. Unfortunately no responsibility can be accepted for the
loss of any fish or plants already established in your aquaria.
Claims
for Marine Fish & Invertebrates
These are purchased at the
customers own risk. Please inspect them on arrival and report any problems to
the drivers as claims cannot be accepted after this period of time.
Most deliveries are made by
our own van service. Please inspect your fishes upon arrival to you, report any
losses etc to the driver and return the polystyrene boxes with them. A same day
or overnight courier service may also be used to send some deliveries. When
such circumstances arise please keep all polystyrene boxes and these will be
collected from you. All deliveries are free of charge providing they exceed
£150.00 net value. Orders under £150.00 net value will be charged at the rate
of £10 per order or courier charges at cost whichever is deemed applicable. All
quoted delivery charges are subject to VAT @ 17.5%.
Payments
Payment can be made by cash,
cheque or credit card. Credit cards accepted are Mastercard,
Maestro, Visa, Visa Electron, Switch, Solo and JCB. Payment of consolidated
orders by credit card will be subjected to a fee of 2% of the value of the
goods.
Accounts
Aquascape Fish Imports retain
legal ownership of all goods until paid for in full. Accounts are available to
customers on receipt of satisfactory references, after initial orders that are
suitably paid for, or upon satisfactory completion of an account application
form.
Accounts that are not settled
within the agreed period will be subject to a £15.00 admin charge. An overdue account charge will be made on
overdue accounts at the rate of 8% above the National Westminster Bank base
rate after suitable warning of overdue accounts has been made.
Please retain all polystyrene
boxes and return them with the driver if possible. Otherwise the boxes will be
collected from you the following week. A small surcharge may occur if boxes
cannot be returned. This allows us to keep our prices low and offer you the
best service.
Aquascape Fish
Imports. Unit 12.
9 Paper Mill End Industrial Estate, Great Barr,
Our hours of trading are
Monday to Thursday